Sagicor launches WhatsApp Channel in the region

Imagine a world where you can request a motor insurance quote, submit a medical claim, or get any information you need regarding your next insurance transaction, all via WhatsApp. Thanks to Sagicor this is now a reality in Barbados, Trinidad and the Eastern Caribbean with the launch of its WhatsApp channel.

Clients and the general public can now use WhatsApp, via (246) 467-7243, to communicate with client representatives, complete and submit claim forms for any business, receive answers to queries and learn about products and services, all via the convenience of a digital tool that is used by most Caribbean nationals.

President and CEO of Sagicor Life Inc Ravi Rambarran said, “The introduction of WhatsApp for Business is in line with our strategy to become a fully digitalized company. WhatsApp for business will provide convenience and will also allow Sagicor to be available to our clients 24/7/365, no matter where they reside, especially now during COVID-19 where it is important to provide options to our clients to do business at any time.”

Recently, the company rolled out its latest update to the Sagicor Go mobile app, giving current and registered users of the mobile application, as well as guests and non-clients, the ability to generate an instant motor insurance quote from the convenience of their mobile phone or tablet, regardless of the time of day or night.

This followed shortly after the launch of the Sagicor General online claims service, which allows policyholders who have been involved in a motor accident to submit claims via the Sagicor Client Portal. By visiting client.sagicor.com, policyholders are now able to submit their claim online in real time, inclusive of uploading accompanying images showing damage from the incident. They can complete the process with an electronic signature, after which they will receive confirmation of the submission, along with the claim number and officer assigned to handle their claim.(PR)