CXC to improve service to education stakeholders with new platform

The Caribbean Examinations Council (CXC) says its new Data Intelligence Gateway online platform will allow it to serve its regional stakeholders more efficiently.

The new gateway is a central website that will provide dashboards of various categories of information. It will allow Ministries of Education across the region and examination centres to access necessary information such as statistics on electronic school-based assessments (e-SBAs), registrations, and results.

CXC registrar and chief executive officer Dr Wayne Wesley said the regional examinations body is undergoing digital transformation aimed at providing improved and more efficient services.

“Digital transformation is more than a catchphrase for us at CXC, it is our vision. As this year marks our 50th anniversary of serving the region, CXC’s vision is to become a digitally transformed enterprise providing quality, relevant, and globally recognised educational services. Accordingly, CXC is transforming for greater regional impact and we are doing this through our e-transition framework,” he said on Tuesday at the launch of the initiative at the Auditorium Conference Centre, Government Campus Plaza in Trinidad and Tobago.

“The digital transformation of CXC’s core business component will improve process cycle time, efficiency, and flexibility and improve monitoring and control mechanisms used to ensure quality. This is being pursued within the context of an awareness of the collective understanding of the scope, risk, and challenges facing the region. The adaptation of appropriate technology to radically improve performance and optimally serve our stakeholders is critical to the Council’s five-year strategic plan.

“…. The Council will harness the power of new and emerging technology to drive innovative solutions,” Wesley added.

CXC chairman Professor Sir Hilary Beckles described the gateway as a “major development and a significant historic moment”.

“No institution can prosper at this moment in our history without deep engagement in the digital culture, especially institutions in the area of knowledge creation and management and reproduction, especially institutions like the CXC.

Therefore, when we developed the CXC’s strategic development plan in 2020, it was clear to us that digital transformation would have to play a critical part in the immediate future of the institution. We recognised this in the conversations around this strategic plan and we insisted upon the development of a central role in the role of digital applications, management, and sustainability of the institution’s operations. We could not enact resilience building and sustainability without the full embrace of the digital culture,” Sir Hilary, who is also the Vice-Chancellor of the University of the West Indies explained.

He contended that optimising stakeholder engagement and empowering the Ministries of Education and other stakeholders across the region with the capacity and capability to make informed decisions at the level of policy, strategic management and tactical interventions for performance improvement of the regional education system, was critical.

“This product, this tool, this is the solution that CXC’s management has brought to the fore of this day,” Sir Hilary added. (RB)