Rewarding an employee is considered as one of the decisive ways of motivating and stimulating the output of that individual.
Further, where there is the sense that merit and performance apply in determining that an employee should be rewarded, this brings a sense of confidence and respect for the process being followed, and also for the entrusting of the same in the persons who are involved in the exercise.
In the workplace, as it is throughout life experiences, people are prepared to accept a judgment that is seemly based on sound reasoning and fairness. It is expected that this practice will be promoted in the workplace, as it has the positive effect of bolstering the confidence of individual employees and contributing to the development of a good team spirit.
It should not be entertained that by providing a good wage or salary, this would automatically eliminate the frustrations which an individual or group of employees may suffer. Persons expect not to be berated but to be recognised and complimented for their contributions, to be given positive feedback, and given the necessary reassurance so that they continue to strive to achieve higher levels of performance.
Based on the attitude and spirit of unity displayed by members of the West Indies cricket team during the recently concluded World T20 ICC Tournament in Sri Lanka, it would seem that the self confidence of the players was high. Looking on from the outside, it would appear that the management did an excellent job in motivating and building the confidence of the players. Notwithstanding that the management must be credited for the role they played, it is also a testimony to the character of the players, who would have placed mind over matter, and set their eyes on the prize.
Against the background of all the turmoil in West Indies cricket of late, this group of players must be given a pat on the back for the disciplined approach in weathering the trying times that the team experienced, and for their resolve to motivate themselves and rise from the ashes.
It may have taken a lot of self-discipline, motivation and hand holding, but at the end of the day they have been rewarded for keeping their focus. It only goes to show what motivation can do to help a group of professional workers to accomplish their goal. Needless to say, the achievement depended on each individual member of the team committing to the effort, while at the same time respecting the fact that whether he made the final 11 to be selected for a game, that he had a part to play in end result of success or failure.
It might have been hard for some players to understand why they were left out of the final 11, and in response display negative attitudes that could have undermined the positive and unified spirit which the team publicly displayed. The clich? “Behind every dark cloud there is a silver lining” is very apt to West Indies cricket at this time. Those administrators and team management officials whose actions may have been called into question, now have some serious soul searching to do. The team members have sent a message to all in the administration and management of the game, including team officials, that the game is bigger than any individual.
There is a lesson to be learnt from the events of these dark days of West Indies cricket. Leaders of organisations, groups or enterprises should make themselves aware that they will only get the best out of an individual, team or group, where there is evidence that a level playing field exists.
Treating people fairly and with the respect they deserve, is the answer to the building of self-confidence and motivating individuals to soar to higher heights.
* Dennis De Peiza is a Labour Management Consultant of Regional Management Services Inc.
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