KINGSTON — Telecommunications firm LIME will lay off more than 300 employees as it partners with international service provider Ericsson to upgrade customer service.
About 305 employees from the company’s field services department will be affected under the seven-year agreement which becomes effective May 20, Corporate Communications Manager, Elon Parkinson disclosed yesterday.
However, LIME employees will have the opportunity to reapply for positions with Ericsson.
They will receive a separation package and will also be provided with career change counselling and financial advice, LIME said in a release.
Those who successfully apply to Ericsson will become part of that company’s team “global network of professionals and will benefit from the firm’s advanced expertise and training, with opportunities for further career advancement”, the statement said.
LIME announced the move as part of its thrust to “to transform the customer experience across its wide range of products”. (Observer)