The management at Hilton Barbados Resort has put measures in place to ensure that its team is prepared for any eventuality of the 2013 hurricane season.
General manager, Matthew Mullan, said the annual preparation started before the start of the hurricane season this year, with refresher sessions where the management and supervisory teams went over the resort’s disaster management plan:
“We looked at all our procedures in detail, specifically the actions to be taken in different scenarios including an island wide shut down, like we experienced just recently with the passing of Chantal.
“We also went over the different types of emergency notices or alerts that can be issued, what each means and the steps each department has to take when they are issued.”
Mullan said the managers and supervisors then held separate sessions with their immediate team members to filter down the information to ensure that all staff members are aware and familiar with all procedures to be taken during a hurricane or storm.
“Another aspect of Hilton Barbados Resort’s preparation includes stocking up on emergency items to ensure that we have adequate supplies during and after a hurricane or bad weather, including bottled water and non-perishable food items like canned food, crackers and cereal.
“We also stock up on items like torch lights, portable radios, batteries and first aid kits as well as conduct periodic checks on our generators, communication devices and other equipment, to ensure all are in good working condition,” Mullan noted.
He explained that this is a process the entire Hilton Barbados Resort team goes through each year.
“We take this time of the year very seriously and believe that it is extremely important that we are prepared and that we put all systems in place to protect our team members and our guests,” he added.