KINGSTON – The majority of National
Water Commission customers will see
an 18 per cent hike in their bills come
monthend, even though the Office of
Utilities Regulation granted an increase at a
lower band of 13 per cent to others.
That is because people who will pay the
upper end of the increase do not pay the
NWC for sewerage services – and they are
in the majority.
If you are an NWC customer, whose
house is not connected to the central
sewerage system, this month’s bill will rise
to $2,295 (before taxes) if the previous bill
A customer attached to the central
sewerage system, who used to pay
a monthly bill of $2,926, will have
to fork out some $3,320 for his water bill
The NWC increases follow the utility
company’s application for a 19 per cent
increase on rates in April.
In a statement issued late yesterday, the
Office of Utilities Regulation said the bill
increases had taken effect last Thursday,
However, many people are taking issue
with the rate increases and complaining of
poor service from the NWC.
“Absolutely ridiculous! Paying more for
droplets of water and scheduled Thursday
lock-offs is nothing short of ludicrous,”
Bridgeport, Portmore resident Orlando
Bailey exclaimed when asked how he viewed
the announced increases.
Blake Allen, a young businessman, said he
expects the increase to affect the bottom
line of his recently opened sports bar.
“[The NWC increase] will definitely
affect business in the long run, because
it would mean more money for bills and
less money to spend. And when my lease
expires, which includes water, there may
be an increase,” Allen noted.
The Office of Utilities Regulation also
said in its release it had now begun the
process of separating rates for potable water
and sewerage system.
“The bill impact of the adjustments
will be overall increases of 13 per cent on
accounts, which reflect water and sewerage
charges and 18 per cent on accounts which
do not pay for sewerage services,” the
However, communication manager at
the NWC, Charles Buchanan, told The
Gleaner that majority of the water
company’s customers had accounts that did
not require sewerage services.