The development of the human resource is one matter that should at all times engage the attention of the employer and management. Since knowledge and training tend to go hand in hand, it is anticipated that the importance of training and retraining will be treated as a priority issue.
The upgrading of the knowledge, skills and competencies of staff should never be taken lightly, if the employer and management are serious about the sustainability of the business. As a training provider, Regional Management Services Inc. strongly advocates in-house training as the way forward for all enterprises.
It is advisable that the training offered is relevant to the needs of the organization/enterprise, and moreover, should practically relate to the culture of the local business environment. In giving support to this, Regional Management Services Inc., in its delivery of workplace training programmes, promotes the use of local training materials.
Based on recognition of the shortage of locally produced industrial relations training materials, which bear relevance to the culture of the labour environment of the region, inclusive of customs and practices, Regional Management Services Inc. has embarked on a project directed at producing a series of publications. These publications will address universal standards and best practices to be observed in the workplace which are based on ILO’s Labour Conventions And Recommendations.
This thinking led to the launch of our first publication of Issues And Responses Volume 1 in 2006, to be followed by the Guidelines To Fire And Emergency Procedures Manual in 2011, which in a practical way, addressed the provisions of the Safety And Health At Work Act 2007.
The recent launch of the book Effective Management And Best Practice In The Workplace (Issues & Responses, Volume 2) is meant to inform and guide both management and employees on the best practices to be observed across various sectors of the work environment. These publications may be downloaded by readers on their kindles, or obtained online from Amazon.com.
The information contained in the publication Effective Management And Best Practice In The Workplace is well suited to management personnel, human resource managers, workplace trainers in labour management /labour relations, employees and students pursuing management or business studies. It is considered to be a useful tool at all levels of staff training.
Amongst the number of interesting topics examined in the book are How To Be An Effective Manager, Guide To Achieving Effective Management In A Unionized Environment, Effective Leadership And Management In Schools, Workplace Safety And Health: Practices, Procedures, Regulations, Promoting Decent Work In The Hospitality Sector, Protocol For Managing E-Commerce In The Workplace, Discriminatory Employment Practices, and Managing HIV/AIDS In The Workplace.
The availability and use of such training material are important to the quality of training which is required at this time. The importance of quality workplace training must be stressed, given that emphasis needs to be placed on a productive and highly trained workforce, if both public and private sector employees are to become more engaged and efficient.
In a technologically savvy age, there can be little excuse made for the non-accessibility of information to aid the development of the human resource. It is for this reason that the company has developed a training website, www.regionalmanagementservices.com, which it considers is a training tool to be accessed by students, trainers, teachers, human resources and industrial relations professionals, employers, management personnel and employees across the globe.
Inasmuch as the website features a Reference Library which persons may access from the comfort of their homes, offices, or anywhere in the world at any given time on their laptop, iPod, tablets and cellphones, it means that information is but a click away. Recognizing that there are some unique features about the practice of industrial relations in the Caribbean, it is hope that the institutions such as Ministries of Education, the University of the West Indies, labour colleges and other tertiary training institutions will be supportive of initiatives that will lend to enhancing local workplace training.
(Dennis De Peiza is labour management consultant with Regional Management Services Inc.)