A major facelift is planned for the Grantley Adams International Airport (GAIA) over the next three years.
Manager David Barrow made the disclosure during the airport’s 10th anniversary celebrations on Saturday.
He said plans were already being drawn up for significant infrastructural changes.
“We’ve done well in the last ten years [but] the industry in which we find ourselves is not a static industry. People and our competitors, both at the national level and at the industry level, which is other airports, are reinventing themselves,” Barrow noted, adding “we will be starting a lot of infrastructural capital improvement over the next two to three years.”
Over 150 staff members were awarded for dedicated service during the gala affair, held under the theme, ‘Re-culturalization, Changing The Way We Do Business’.
Barrow said in keeping with the anniversary theme, “we are trying to reculturalize the whole company so that we rise higher from this point . . . to provide a better service, product in conjunction with our partners”.
Among the airport’s management partners, he noted, were the departments of Civil Aviation, Customs and Immigration.
“We have to embrace everyone who works at the airport as part of the GAIA Inc family,” he said.
Also addressing the gathering, acting Human Resources Director Muriel Davis-Jordan said “a new approach to customer service must be adopted to take the organisation forward”.