Minister of Labour Dr Esther Byer-Suckoo has assured new pensioners that the delayed dispatch of their pension cheques has not gone unnoticed. The Minister has also promised that the “quirks” in the system that cause the delays were being ironed out.
Byer-Suckoo’s assurance came against the background of complaints that pensioners were not receiving their cheques on time.
“I know that the backlog we had, we have cleared. I know that we actually did make a significant dent in that and up to very recently we were moving very smoothly as far as pensions went,” Byer-Suckoo said.
“It was the short-term matters that have been an issue. What I have learned is that there are maybe a few new pensioner, persons who have just become pensionable who have not received their pension cheque that first month when they thought they would have gotten it because of the processing of getting it in the system,” she explained.
Speaking yesterday on the sidelines of a two-day conference on entrepreneurship at the Lloyd Erskine Sandiford Centre, the Minister said while the National Insurance Scheme had “a lot of challenges”, most of which were related to its information technology system, as well as its staffing and administrative arrangements, the problems were being ironed out.
“All of those have been identified. We have put solutions in place. We will review to see if those solutions are working but we continue to monitor the problem and the national insurance system. We continue to monitor and we are committed to doing all that it takes to get it right for the people,” she said.