Forgotten passwords and email addresses have been cited as the biggest contributors to the lengthy queues outside offices of the Barbados Revenue Authority (BRA) across the island during the income tax filing season.
And with the May 3, 2016 deadline quickly approaching, the revenue collections agency is urging the public to take advantage of its ongoing tax clinics at Massy Stores and file early to avoid the $500 late filing penalty.
BRA’s communications officer Erica Lazare said the agency introduced the tax clinics after realizing that some people “simply do not have the time to come to us during the week” and preferred face to face interaction whenever they had queries.
She explained that many of the taxpayers forget the passwords that they used to register with the BRA, leading to delays when they visit the office. The situation is compounded by the fact that persons file at the very last minute.
“We continually have persons who come to us not knowing their passwords, or more importantly, not having access to the email address they used when registering. You see, not knowing the password is easily fixed by simply clicking on the reset password button but the new password is sent via the email address we have on record, so you see the problem some persons would have if they cannot access their email,” she explained.
The first clinic was held last Saturday and Lazare stated that although the majority of queries were income tax related, there were those who sought information on other tax areas such as Value Added Tax (VAT) or land tax.
The remaining clinics will be held this Saturday, April 23 and on April 30 at Massy Stores in Warrens, Sky Mall and Sheraton from 10 a.m. to 4 p.m. (MM)