Employees at the Queen Elizabeth Hospital (QEH) were on Monday recognized for their commitment and dedication to the state-run health care institution.
As part of the Rewarding Excellent Service Promotes Employee Commitment and Teamwork (RESPECT) initiative, which was launched in December of 2011, several QEH staffers were singled out for excellent work.
Chief Executive Officer Dr Dexter James said even amid budget cuts and ongoing challenges, it was important for the hospital to recognize the invaluable contribution of its employees.
“As health care providers we have always had to do more with less, whether it was from a more demanding patient, expansion of services or demonstrate improvement in our collection performance,” he said, while telling the honourees: “We value you; [and] I am sure this activity will go a long way in generating much goodwill, hopefully team spirit and improve staff morale.”
QEH Chairman Joseph King stressed the role played by employees in the development of the health care institution.
“In our quest for development each staff member must share in the process and therefore as our goal is to attain accreditation for the laboratory and the hospital. I encourage all of you to get on board as we improve service quality,” King urged.
The Excellence in Patient Care Award was presented to Dr Anne-Marie Hassell in recognition of her “superb” relationship with her patients.
General worker Ernesta Maureen Thomas, who was the first female orderly at the hospital, received the Service Excellence Award for always going beyond the call of duty while Dr Shazad Mohamed was given the Special Thanks and Recognition (STAR) Award for punctuality, positivity and enthusiasm. Mohamed, who remains on duty even when not on call, was described as selfless by many, for his love of work and patients.
This year the Unsung Heroes: Beyond the Call of Duty Award went to two recipients – the Executive Secretary for the Director of Human Resources, Sophia Thomas, who was described as “quietly awesome” and an invaluable member of the team. Justin Sobers was also lauded for his “refreshingly high standard in professionalism” and for never being absent from work.