A Fitts Village, St James man who was involved in an accident a year ago is pleading with insurance company Sun General to settle his claim so he and the remaining accident victims can get on with their lives.
Thirty-year-old Romar Morris was travelling in his car with two passengers along a section of the Greame Hall road in Christ Church in May last year when he was involved in an accident, that left him with a punctured lung, while one passengers lost a leg.
The second passenger did not suffer physical injury “but was shaken up mentally”, he said.
Morris told Barbados TODAY it has since been a traumatizing experience getting the insurance company to settle his claim.
He said about a week after the accident “somebody tried to get me to sign a statement” while he lay in a hospital bed, and family members had to intervene to get the person to leave.
“The process started bad, inhumane an unprofessionally from the start, and after all that rushing at first – because even the second week, he had me rushing the two passengers who were trying to recover, especially the one who lost a limb. So after all that rushing it is a whole year and nothing has happened,” Morris complained.
The former Signia Financial employee painted a picture of an insurance company that was frustrating him by either not taking his calls, responding to messages or refusing to settle the issue.
He told Barbados TODAY he was tired of the “run around” and “dragging of feet”, and he was seriously considering turning to the law courts for redress.
“It is hard for me to focus right now with all of this going on. It is like a dark cloud over my life. It affects everything,” he said.
Morris said Sun General kept saying it was awaiting a police report, a statement from the two witnesses and its own mechanical inspection. However, he said this was not good enough.
“Something needs to be done. It is just not fair . . . and mentally for a person who went through an accident to treat them like this is horrible.
“I paid for service and I am not receiving anything,” he complained.
When contacted the insurance company would only tell Barbados TODAY the matter involving Morris was being investigated.
“We are fully aware of this claim. It is a matter that is under active insurance investigation and I think it would be inappropriate for us to make a public comment at this stage,” a spokesman said.
Morris, who has been undergoing psychological, psychiatric and physiotherapy treatment, said he had had to seek help to raise approximately $10,000 to assist his friend who lost a limb, and there were still outstanding bills of over $10,000, which he was struggling to pay.
He also questioned the point of having insurance coverage in the first place.
“People complain about the number of people driving around on the road uninsured, but for me insurance has done nothing, because I have to sit here and struggle by myself. They have actually made the matter worse in the way they have handled it.
“What was the point of me being insured? I could have well not been insured. They only made the situation worse, that is the truth,” Morris said.
“I just want it settled so we can move forward with our lives. Even though a year has passed it feels like it happens last week. The lack of progress and the stage that we are at it feels like it happens last week,” he stressed.
He described the experience as mentally “disturbing and traumatizing”, adding it made it difficult for any of them to recover from their injuries.
“As bad as the accident was, the way they . . . have treated me has been even worse. That is the truth. I have not been able to move forward,” Morris explained.