Already facing the possibility of fines by local banks, at least one local entity must now face the wrath of Barbadians on social media for insisting on a minimum spend in order for customers to pay by debit card.
The management of the Rubis service station in Kendal Hill has refused to comment on video posted online in which a customer complained of being asked to spend at least $20 if he wished to use his card for a transaction.
“I have a receipt for a Rubis car wash, so I gone into the gas station to get a wash for my mum’s car and the lady tell me that I have to spend $20 in order to use my card. Interesting enough a couple weeks ago in the newspaper they say that is not true,” Corey Worrell said in the video, which has over 20 thousand views.
Worrell said he planned to take his business elsewhere, “but at the end of the day this wrong. We know it is not mandatory but yet Kendal Hill gas station is forcing you spent $20”.
Caribbean Integrated Financial Services Inc (CarIFS), the provider of the technological infrastructure that facilitates payments via debit card at points-of-sale locations, last month warned businesses that had imposed the minimum amounts to stop the practice, saying its regulations prohibited merchants from directly or indirectly enforcing a minimum spend requirement for point-of-sale purchases.
With the practice continuing, Prism Financial Services, the parent company of CarIFS, told Barbados TODAY earlier this month that those who defied the order would likely be fined by the banks, or have the equipment taken away altogether.
“We did have one bank ask if they should all agree to fine the merchants, but that decision has not been made. However it is up to the banks,” CarIFS Spokeswoman Claire Odle had said.