Fast food restaurant Chefette is roundly dismissing a woman who alleged on social media that she found live worms in a sandwich bought at an unnamed branch of the outlet.
In fact, Managing Director Ryan Haloute today accused the woman of seeking attention, and said Chefette was ignoring her.
“We actually ignore it to be honest. If someone has an experience that they are not happy with at Chefette and their first point of contact is social media, then we deem that that person is seeking attention,” Haloute said soon after donating $125,000 to three charities – Young Women Christian Association, the Precious Touch Foundation and Variety The Children’s Charity – at the company’s corporate headquarters in Wildey, St Michael.
“Why would we reply to it, informing over 50,000 persons who are on our social media page, that ‘hey, this happened or didn’t happen?’ We try to promote positivity and give back to the community [instead of] responding to social media posts that are seeking attention,” he stressed.
In a three-minute 37-second expletive-laden video, the woman claimed to have bought the sandwich at a Chefette branch which she did not name, and to have started eating it when she discovered “worms crawling on the sandwich”.
Although she zoomed in on the sandwich in an attempt to give viewers a closer look, the image was not entirely clear.
Still, what appeared to be lavae could be seen wriggling in the video, which had been viewed over 11,200 times and shared 96 times at the time of publication.
The woman also claimed that once before she had a similar experience, having found “a worm” in a sandwich she had bought at the Charles Rowe Bridge outlet.
She said she had figured then that it had come from lettuce that had not been cleaned properly, therefore, when she placed the latest order she asked for tomatoes and extra mayonnaise, but no lettuce.
Some of the comments on the Facebook post were not very complimentary of the woman, with one poster, Janelle Bishop, writing “it happen before n she gone back? She want attention or she showing off she nails”.
However, many were equally critical of the fast food restaurant, some also using expletives in various degrees to drive home the point.
“This is some serious s**t,” someone with the moniker Shawn Pablo wrote.
“This is no laughing matter at all . . . going back ten times for once that has nothing to do with those f*****g worms . . . imagine how many frozen worms wanna eat in dem rotis,” stated Punky C Brewster.
At the same time, several commenters said they did not plan to eat at Chefette again.
Haloute today defended his restaurant chain and the quality of the food they produce.
He was also thankful to those who stood behind the company on social media.
“It is good to hear that persons have been defending our brand; it speaks volumes for our brand and country and so on. We always focus on quality and we have been here a long time. We spend a lot of money on making sure we give excellent food, our sanitation is good, our cleanliness is very high, we have the Ministry of Health always using us as an example to help them raise their level. Our reputation speaks for itself,” he insisted.