Crooks are running a phone scam targeting CIBC FirstCaribbean International Bank customers in which they receive either a phone call or an email asking for their banking information, Barbados TODAY has learned.
Individuals have been sharing several accounts on social media, with one woman saying she was asked to give her credit card number to a caller but when she refused the caller hung up.
When she contacted the bank she was told by a representative that the bank was aware of the scam, she said.
The bank has since issued a fraud advisory on its website, warning its clients against giving out banking information, saying it would never telephone or send email or text messages requesting them to update or provide personal and account information, including user ID, password or account numbers.
“CIBC FirstCaribbean will also never send a link embedded in an email requesting a client user ID or password,” the bank said.
It was not immediately clear where the callers or emails were coming from, but the bank further advised customers: “If you receive an email purporting to be from us and you are unsure of its legitimacy, contact us at firstname.lastname@example.org or call us at 1(866)743-2257”. (MM/BT)