Breach disrupts services at Queen Elizabeth Hospital

By Anesta Henry

Executive Chairman of the Queen Elizabeth Hospital (QEH) Dr Juliette Bynoe-Sutherland has given the assurance that even though a cyber security incident affected a number of the hospital’s services on Tuesday, swift measures were implemented to protect patient privacy.

Bynoe-Sutherland said the disruption caused the suspension of all internet-dependent services which she described as extensive.

“The IT [Information Technology] experts have taken all precautions to protect the integrity of our system and the privacy of all of our patients. We do apologise for the inconvenience that may be experienced by all of our users, but rest assured we will continue to keep the public informed as we seek to restore services here at the hospital,” Bynoe-Sutherland said.

MIST (Ministry of Industry, Innovation Science and Technology) and cyber security specialists have been working with the QEH’s IT department to rectify the issue. 

In addition to the temporary precautions being taken to protect the integrity of systems and patient privacy, the hospital chief indicated that the Ambulance Service continues to function as normal, the Blood Collecting Centre continues to welcome blood donations. Members seeking further information have been encouraged to contact the Patient Liason Service (Help Desk), at 536-4800.

The Executive Chairman told Barbados TODAY she could not say exactly when the matter will be resolved. 

anestahenry@barbadostoday.bb