The department has been seeing an increasing number of trauma cases linked to personal altercations and motor vehicle accidents, along with a surge in complications related to chronic non-communicable diseases .
As a result of this, waiting times are longer than usual, and the number of new patients that can be accommodated at any given time may be temporarily affected.

What You Should Know

• Life-threatening conditions will continue to receive immediate attention in accordance with the established triage system.
• Patients with non-urgent conditions should anticipate extended waiting periods.

Patient Advice & Guidance

If you are unwell and uncertain whether you require emergency care, please contact the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800:

• • Available via regular or WhatsApp calls, 8:00 a.m. to 12 midnight.
  • ⁠The team can provide preliminary guidance and advise on appropriate next steps for care.

Alternative Care Options:

To help ease pressure on the AED, members of the public are encouraged to consider:

• The 24-Hour Clinic at Winston Scott Polyclinic (Jemmotts Lane, St. Michael);
• Consultation with your private physician, where available.

Public Health Reminder

Individuals visiting the Hospital are strongly encouraged to wear a mask , particularly in clinical areas, to reduce the spread of respiratory illnesses and protect patients, staff, and visitors.

The Queen Elizabeth Hospital apologizes for any inconvenience and appreciates the public’s patience and cooperation as we continue to manage this elevated demand for emergency services. (PR)