QEH medical team responding to AED patient surge

The Accident and Emergency Department (AED)  is again reporting a significant increase in the number of patients presenting for treatment with various medical complaints.
The Queen Elizabeth Hospital (QEH) assured the medical team is working to manage the current surge, but it is reminding members of the public to seek other options for medical assessment and treatment to avoid any extended wait in the department, particularly if the case is not urgent.
The hospital explained that life-threatening conditions, under the AED’s Triage System, will continue to be seen and treated immediately. Other individuals who present to AED with conditions considered less urgent during the current surge will in some cases have an extended wait for treatment.
The hospital advised patients to call the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800 using regular or WhatsApp calls between 9 a.m. and midnight.
“Our medical personnel will be able to give an initial assessment and provide advice on your next course of action for treatment,” it said.
Patients are also urged to seek treatment at the 24-hour clinic at Winston Scott Polyclinic at Jemmotts Lane, St Michael or contact their private medical physician for advice on their condition.
The hospital assured that updates will be provided as AED medical team manages the surge, and apologised for the inconvenience caused.