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The rising threat of cybercrime to our digital lives

by Steven Williams
5 min read
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In an increasingly connected world, cybersecurity threats loom large, and Barbados is no exception. While media coverage often focuses on high-profile business breaches, everyday Internet users are frequently on the front lines of these digital attacks. As an information technology professional, I’ve noticed a troubling trend: more and more friends are reaching out for help after falling victim to various online scams and hacks. This growing issue highlights three critical points:

1. Barbados is as vulnerable to cybersecurity attacks as any other connected nation.

2. Our citizens are easy targets due to a lack of widespread cybersecurity awareness.

3. As an emerging economy with a high GDP but limited digital infrastructure, Barbados presents an attractive opportunity for cybercriminals.

To illustrate the severity of this issue, let me share three recent incidents that underscore the importance of cybersecurity vigilance.

The Dangers of Unofficial Apps

A few weeks ago, a friend called in distress, reporting that his phone had been hacked and his social media accounts compromised. The attack started with WhatsApp before spreading to Facebook. His immediate response was to reinstall GB WhatsApp, a detail that immediately raised red flags.

Upon investigation, I discovered that GB WhatsApp is an unauthorised, modified version of the official app. Unlike its legitimate counterpart, GB WhatsApp lacks robust end-to-end encryption and often harbours malware and spyware. Users of such apps risk exposing their personal data to unscrupulous developers who may harvest and misuse this information.

To address this breach, I advised my friend to factory reset his phone, change all passwords for critical accounts, and enable two-factor authentication (2FA) across the board. This extra layer of security requires two forms of identification to log in, significantly enhancing account protection.

The Peril of Phishing Scams

Perhaps even more alarming was a call about an email phishing scam, one of the most financially devastating types of cyberattacks. In this instance, scammers impersonated
Republic Bank, creating a clone of the bank’s website embedded within an email. My friend, deceived by the authentic appearance, entered his credentials, allowing the scammers to drain his bank account.

Unlike credit card fraud, where charges can often be reversed, this type of scam is particularly insidious as the victim’s digital identity authorises the transactions. Recovery, if possible, can take months and cause significant financial hardship.

The Hidden Dangers of Online Marketplaces

The third example involves a family member overseas who fell victim to a deceptive online marketplace. Looking to sell some second-hand items, they used what appeared to be a legitimate garage sale-type website. The site even offered an easy, “no-fuss” credit card sign-up option for receiving payments from sales.

However, what was advertised as a US$6 monthly fee turned into a shocking US$600 charge. Fortunately, they spotted the discrepancy quickly and were able to block the payment. This incident highlights the importance of scrutinising terms and conditions, especially when providing financial information online.

Common Cybersecurity Pitfalls in Barbados

These incidents are not isolated. Based on my experience, here are the top five ways Barbadians are compromising their digital security:

1. Downloading from Pirated Sources: The allure of free software often leads to the installation of malware-laden programmes.

2. Email Compromise: Barbadians’ general trust in email communications makes them vulnerable to sophisticated phishing attempts.

3. Neglecting Software Updates: Postponing system and software updates leave devices exposed to known vulnerabilities.

4. Installing Free Movie Streaming Apps: These apps often contain hidden features that compromise systems and personal information.

5. Trusting Deceptive Websites: Scammers create convincing fake websites to trick users into sharing sensitive information.

Protecting Yourself in the Digital Age

To safeguard your digital life, consider these essential steps:

1. Only download software from official sources.

2. Be sceptical of unsolicited emails, especially those requesting personal information.

3. Keep your systems and software up-to-date.

4. Avoid free streaming apps from unknown sources.

5. Verify website authenticity by typing URLs directly or using tools like www.scamadviser.com

In conclusion, as Barbados continues to develop its digital infrastructure, it’s crucial that we, as citizens, remain vigilant and educated about cybersecurity threats. By understanding the risks and implementing basic protective measures, we can significantly reduce our vulnerability to cyber attacks and ensure a safer digital future for our nation.

Steven Williams is the executive director of Sunisle Technology Solutions and the principal consultant at Data Privacy and Management Advisory Services. He is a former IT advisor to the Government’s Law Review Commission, focusing on the draft Cybercrime bill. He holds an MBA from the University of Durham and is certified as a chief information security officer by the EC Council and as a data protection officer by the Professional Evaluation and Certification Board (PECB). Steven can be reached at: Mobile: 246-233-0090 Email: steven@dataprivacy.bb

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