Sugar Bay Barbados is proud to announce that it has yet again been chosen as a winner in the Top 25 All-Inclusive Hotels in the Caribbean category of the 2020 TripAdvisor® Travellers’ Choice® awards, and for the very first time is also a winner in the Traveller’s Choice Best of the Best category for Best All-Inclusive in the Caribbean.
The prestigious awards are based on traveller reviews and given to the ‘best of the best’ for service, quality, and customer satisfaction. Categories are international and regional, and include everything from the top hotels and accommodations to destinations, attractions, and even brands and products.
General Manager of Sugar Bay Barbados Morgan Seale said, “We are very happy and proud to receive these prestigious awards from TripAdvisor as it speaks to the promise we made over the last five years to continuously improve our product and service. We saw something in the property and based on our family’s commitment to continued investment in the local economy, decided to purchase and renovate to create a gorgeous 100 per cent Bajan family-owned resort.
“We employ approximately 300 Barbadians to welcome and care for our clients and to say I’m proud to work with this team is an understatement, as their loyalty and commitment to our service philosophy of excellence are truly above par. The team is passionate about delivering unique vacations to every guest and really strives to create an authentic, warm Bajan experience. We have so much more planned for the development of the property and this, along with being at the forefront of the development of the local hotel industry, ultimately keep our passion burning and fueling us to improve. Congratulations Sugar Bay!”
Sales and Marketing Manager of Sugar Bay Barbados Jamal Griffith said, “We’re again very honoured to have been selected among the winners of both these awards. Being recognised in the top one per cent of hotels on TripAdvisor is not only a great distinction for the hotel but also one for the island and is a nod to the work we do here, the people we employ and the culture that we have fostered. Barbadian.
“This shows that Barbadian owned all-inclusive properties like us, can compete with the bigger and more popular all inclusive destinations, like Jamaica, Punta Cana and Cancun, and can stand against international brands while focusing on the unique things that make us inherently Bajan. The redeveloping AI (all-inclusive) product, coupled with our rich local culture, amazing people, safety, and a lot of attractions localised in a small area, definitely places Barbados in a class of its own within the travel industry.”
Established in 2002, the Travellers’ Choice awards are the highest honour TripAdvisor can bestow. Now in its 18th year, these annual awards are the only travel industry awards based on millions of reviews and opinions from travellers around the world. The travel planning and booking site determines the winners based on millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide.